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Refund Policy

 

At Transient Solutions for Nomadic Men, we value your satisfaction and strive to ensure that you are delighted with your purchases. If, for any reason, you are not entirely satisfied with your order, our refund policy outlines the steps you can take to request a refund.

1. Eligibility for Refund:

  • Refund requests must be submitted within 30 days from the date of delivery.

  • To be eligible for a refund, the product must be in its original condition, unused, and in its original packaging.

2. Initiating a Refund: To request a refund, please follow these steps:

  • Contact our customer support team at Orders@transientsolutionsfornomadicmen.com or 734-871-5406 to initiate the refund process.

  • Provide your order number, the reason for the refund request, and any supporting documentation or images if applicable.

3. Refund Approval:

  • Our team will review your request and notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5-7 business days, and a credit will be issued to your original method of payment.

4. Return Shipping:

  • If your refund is approved, you may be responsible for return shipping costs unless the product received is defective or different from what you ordered.

  • We recommend using a trackable shipping service when returning items to ensure their safe arrival.

5. Non-Refundable Items: Certain items are non-refundable, including:

  • Gift cards or e-gift cards.

  • Personalized or custom-made items unless they are defective.

  • Products returned without their original packaging or in used condition.

6. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a refund, including any return shipping costs.

7. Late or Missing Refunds:

  • If you haven't received your refund within the specified timeframe, please check your bank account or credit card statement. It may take some time for the refund to be officially processed.

  • If you still have not received your refund, contact your financial institution or payment provider.

8. Changes to this Policy:

  • We reserve the right to update or modify our refund policy at any time. Any changes will be posted on our website.

At Transient Solutions for Nomadic Men, we are committed to ensuring your satisfaction with every purchase. If you have any questions or require assistance regarding our refund policy, please do not hesitate to reach out to our customer support team. We are here to help you.

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